Although I haven't documented it here, I switched from AT&T Wireless to Verizon back in December due to exactly the problems that this article references. Seems to me that IT glitches that cost AWE $100M in lost revenue, etc., should have been resolved just a little bit more quickly (that's assuming that they HAVE been solved), especially if they were planning to sell the company!

BUYER BEWARE: AT&T WIRELESS REELING FROM IT PROBLEMS